Role and Key Responsibilities

• Tier 1 and Tier 2 network troubleshooting, system administration.
• Install, configure, and maintain network hardware and software, such as routers, switches, firewalls, and wireless access points.
• Maintain and regularly update network documentation, including diagrams, configurations, and policies.
• Support ISP leased lines coordinating & troubleshooting.
• LAN and Wireless LAN installation and support.
• Wireless LAN and LAN Network cabling (copper/fibre) service and maintenance.
• Support of Network Monitoring System, DHCP server, Syslog, DNS server, TFTP & FTP server and IP management system.
• Monitor and manage all Building ELV Room equipment, structure, fibre, LAN wired and power source connection.
• Monitor and manage server room network configuration. Includes A3 Main Data Centre and B1 Backup Server Room including air-con, UPS, fire system, CCTV, server rack, and cabling.
• Support access control in network security management.
• Support users access authentication system.
• Support SSL VPN in XMU Malaysia.
• Support IP phone and video conferencing system.
• Participate in work rotation after office hours, weekends or holidays with replacement leave or off hours entitlement, to ensure uninterrupted network operation.
• Preparing online guides, checklist and procurement or assets documentations
• Supporting University events such as student recruitment or orientation etc.
• Learning and adopting new technology, to perform ad hoc functions as and when requires.

Requirements / Qualifications

• Candidate must possess at least a Bachelor’s Degree, Engineering (Computer/ Telecommunication) or equivalent.
• Multiple positions are available. Fresh graduates or preferably with 1-3 year(s) of hands on experience specializing in IT/Computer –System, Programming, Database Admin or Data Centre equivalent troubleshooting experience, are encouraged to apply.
• Programming skills - .Net/Python/SQL or PHP, HTML/ CSS, Bootstrap, jQuery, and JavaScript will be an advantage.
• Experienced in Huawei network devices and a strong knowledge of Firewall, TCP/IP, routing/switching protocols, and VPN technologies will be an advantage.
• Mandarin speaking will be an advantage.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to recruit_admin@xmu.edu.my.

We thank all applicants for their expressed interest. However, ONLY shortlisted applicants will be notified.