Biography
An experienced lecturer, administrator, and researcher in the fields of business, tourism, and hospitality. A proven problem solver and strong communicator with managers, students, co- workers, and university stakeholders in both written and verbal forms.
Research Interest
Sustainable Tourism, Hospitality and Tourism Management
Educational Background
PhD in Tourism, Faculty of Economics and Management, University Putra Malaysia, Malaysia (2018)
Master in Business Administration, University OF Western Australia, Australia (2002)
Master of Christian Studies, Seminary Theology Malaysia, Malaysia (2023)
Bachelor of Business (Double Major in Hospitality and Accounting), Edith Cowan University, Australia (2000)
Working Experience
Senior Lecturer, School of Economics and Management, Xiamen University Malaysia, (2024- Current).
Part-Time Lecturer, School of Hospitality and Service Management, Sunway University, Malaysia (2022 - 2023).
Head of School of Hospitality, Faculty of Business, Nilai University, Malaysia (2020 - 2022).
Senior Lecturer, School of Hospitality and Tourism, Faculty of Business, Nilai University, Malaysia (2011 - 2020).
Lecturer, School of Hospitality, Sunway University, Malaysia (2008 - 2011).
Assistant Farm Manager, Sungai Batu Integrated Farms (2007-2008)
Front Office Duty Manager, Ibis Hotel Perth, Accor Asia Pacific Resorts, Australia (2006- 2007)
Front Office Night Manager, Mercure Hotel Perth, Accor Asia Pacific Resorts, Australia (2004-2006)
Assistant Night Manager, Novotel Sydney on the Darling Harbour, Accor Asia Pacific Resorts, Australia (2004)
Front Office Supervisor, Novotel Sydney on the Darling Harbour, Accor Asia Pacific Resorts, Australia (2003-2004)
Front Office Receptionist, Novotel Sydney on the Darling Harbour, Accor Asia Pacific Resorts, Australia (March 2003- June 2003)
Representative Publications
Balasingam, A. S. (2018) Multi-Dimensional Perspective of Homestay Sustainability in Malaysia Moderated by Carrying Capacity. (Doctoral dissertation). University Putra Malaysia
Book Editor
Balasingam, AB and Yue Ma, (Eds.) 2022, Asian Tourism Sustainability (Perspectives on Asian Tourism) 1st edition. Springer. Scopus indexed.
Book Chapters
Balasingam, A. S. (2025). Measuring Sustainable and Responsible Tourism Transformation Strategy in Malaysia. Research at the Crossroad of Finance, Marketing and Operations for Sustainable Business, p.19. Chapter 2. Ethics International Press.
Balasingam, A.S. and Salamiah, A.J. (2023), “Strategi Pemulihan Industri Pelancongan Pasca Covid-19” (“Post Covid-19, Tourism Industry Recovery Strategy”), Industri Hospitaliti dan Perkhidmatan Makanan, Era Pasca COVID-19, Chapter 2, Penerbit University Technology Mara Press.
Balasingam, A.S. and Yue Ma (2022), Asian Tourism Sustainability, Chapter 1: “The evolution of sustainable tourism in Asia”, Springer. Scopus indexed.
Balasingam, A.S. (2022) Asian Tourism Sustainability, Chapter 3: “Local community participation towards Malaysian Homestay Sustainability", Springer. Scopus indexed.
Balasingam, A.S. (2021) Ecotourism and Rural Community Development, Chapter 5: “Sustainability of Malaysian Homestays: Multiple Stakeholder Perspectives”, University Malaysia Kelantan Publishers.
Journal Publications
Mohd Hafiz Hanafiah, Ann Selvaranee Balasingam, Vikneswaran Nair, Mohd Raziff Jamaluddin, Mohd Salehuddin Mohd Zahari, (2021). “Implications of COVID-19 on Tourism Businesses in Malaysia: Evidence from a Preliminary Industry Survey”, Asia- Pacific Journal of Innovation in Hospitality and Tourism (APJIHT), Vol. 10, (1) March 2021, pp. 81–94. Journal indexed in SCOPUS, CABI, CIRET, MyCite and EBSCO.
Balasingam, A. S., Hussain, K., & Manaf, A. (2020). “Industry perspectives on Malaysian hotel minimum wage issues”. Worldwide Hospitality and Tourism Themes. Vol. 12,(2), pp. 185-197.Journal indexed in SCOPUS (Cite score 3.4), Clarivate analytics (Impact factor: 2.2.).
Balasingam, A.S., Bojei, J. (2019). “Homestay owners’ Perspective of Economic Sustainability of the Registered Malaysian Homestay”. Pertanika Journal of Social Science. & Humanities, Vol. 27 (2), pp. 1367 – 1390. Journal indexed in SCOPUS (Elsevier), Clarivate Web of Science [ESCI], EBSCO, Asean Citation Index, Microsoft Academic, Google Scholar, and MyCite..
Chong, N. and Balasingam, A.S., (2018). “Tourism Sustainability: Economic Benefits and Strategies for Preservation and Conservation of Heritage Sites in Southeast Asia”. Tourism Review. Vol. 74, (2), pp. 268-279. Journal indexed in SCOPUS (Impact factor:13.2), Clarivate analytics (Impact factor:7.8).
Balasingam, A. S., Bojei, J., Awang, K. W., & Mohd Radzi, S. (2017). “Institutional Sustainability of Malaysian Homestays: Government Perspective”. Journal of Tourism, Hospitality & Culinary Arts (JTHCA), 9(3), pp.85-103. Journal indexed in Malaysian Citation Centre (MCC), Asean Citation Index, DOAJ, Google Scholar, CABI, ISC, C.I.R.E.T., Cabells Directory.
Conference Papers
Balasingam, A.S., Hanafiah, M.H. & Nair, V. (2021). Implications of COVID-19 pandemic on tourism businesses in Malaysia: Evidence from a longitudinal industry perception survey, Proceedings of International Conference on Multidisciplinary Innovation and Economics (ICMIE 2021), Nilai University (virtual), Negeri Sembilan, Malaysia from 8 - 9 September 2021,
Balasingam, A.S. (2018). Homestay Sustainability: Entrepreneurs’ Perspective of Destination Competitivness in West Malaysia, Asian Conference on Entreprenurship, Nilai University