Role and Key Responsibilities

• Attending to classroom and office facilities queries and supports. (Regular classroom checking and maintenance)
• Supporting Online Learning Services
•  Computer hardware, software and application troubleshooting
• Support computer lab maintenance and application deployment.
• VOI/VDI server & Classroom Central Control software administration and maintenance.
• Supporting Learning Management Systems such as Moodle, My Media, MS Teams, Zoom, Skype etc.
• Handling teaching equipment and devices such as wireless microphones, iPads, pointers, Multimedia Card, Converter, visualizers etc.
• Microsoft 365 Administration - User accounts management, monitoring and maintaining Microsoft services and policy based on the organization's requirements.
• Basic knowledge of A/V equipment, computer/laptop hardware, and experience in proposing equipment replacement. 
• Preparing online guides, checklist and procurement or assets documentations
• Supporting University events such as student recruitment or orientation etc.
• Learning and adopting new technology, to perform ad hoc functions as and when requires.

Requirements / Qualifications

• Candidate must possess at least a Bachelor’s Degree in engineering (Computer/ Telecommunication) or equivalent.
• Multiple positions are available. Fresh graduates preferably with 1-3 years (s) of hands-on experience specializing in IT/Computer –System, Programming, Database Admin or Data Centre equivalent troubleshooting experience, are encouraged to apply.
• Programming skills - .NET/Python/SQL or PHP, HTML/ CSS, Bootstrap, jQuery, and JavaScript will be an advantage.
• System - Experience in MySQL server optimization, Microsoft Azure, AWS, Alibaba Cloud, Google Cloud, GitHub, OpenStack etc.
• PowerShell command knowledge
• Web Development - familiar with web application environments, such as Drupal, WordPress, Laravel, and web deployment tools (Nginx, Apache, Lamp, Redis, OpenStack) is a plus.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to recruit_admin@xmu.edu.my.

We thank all applicants for their expressed interest. However, ONLY shortlisted applicants will be notified.