Role and Key Responsibilities

• Assisting campus system and application testing prior to application launching/deployment and provide application functional support upon system live.
• Microsoft 365 Admin, Email system maintenance and Ms Office application troubleshooting and support.
• Perform IT processing of Campus Email and ID generation for student registration event and synch data to respective system. Supporting University event such as Convocation, Open Day etc.
• Manage E-Card system and terminal devices including door access, POS machine and etc.
• Handling new employee and students onboarding configurations, user account creation, and account password reset.
• File and Cloud Storage system management e.g. NAS and XMDrive.
• Generating and extracting reports from IT system for respective departments’ analysis and reporting needs.
• IOT devices support and troubleshooting such as IP Phone, CCTV, door access and video conferencing system etc.
• Handling teaching equipment (Microphone, Laptop, Pointer, Multimedia Card, Converter and etc.) registration, borrowing, returning activities and troubleshooting/repairing.
• Attending to classroom and office facilities queries and supports.
• Assisting in purchase procurement process and documents processing such as proposal, invoice, PO, DO and Final Acceptance Form.
• Actively liaising with vendor for maintenance/warranty process for systems.
• Hypervisor (Virtual Machines platform) Management, network troubleshooting (LAN, Wireless Network, VPN, NMS, DHCP, Syslog_), system administration and hands on experience is preferred.
• Manage campus Virtual Tour system, 360-degree photo capturing and update using multimedia editing software such as Photoshop, Canva and Capcut.
• Preparing online guides, checklist and procurement or assets documentations
• Supporting University events such as student recruitment or orientation etc.
• Learning and adopting new technology, to perform ad hoc functions as and when requires.

Requirements / Qualifications

• Candidate must possess at least a Bachelor’s Degree in engineering (Computer/ Telecommunication) or equivalent.
• Multiple positions are available. Fresh graduates preferably with 1-3 years (s) of hands-on experience specializing in IT/Computer – System, Programming, Database Admin or Data Centre equivalent troubleshooting experience, are encouraged to apply.
• Programming skills - .NET/Python/SQL or PHP, HTML/ CSS, Bootstrap, jQuery, and JavaScript will be an advantage.
• System - Experience in MySQL server optimization, Microsoft Azure, AWS, Alibaba Cloud, Google Cloud, GitHub, OpenStack etc.
• PowerShell command knowledge
• Web Development - familiar with web application environments, such as Drupal, WordPress, Laravel, and web deployment tools (Nginx, Apache, Lamp, Redis, OpenStack) is a plus.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to recruit_admin@xmu.edu.my.

We thank all applicants for their expressed interest. However, ONLY shortlisted applicants will be notified.