Role and Key Responsibilities

a. Turnitin Support

• Supporting Turnitin application functionalities and problem-solving.

• Managing Turnitin user account creation for lecturers and communicating with lecturers for Turnitin class expiration by semester.

• User reports capturing, reviewing and communicating to users to avoid duplicate user account creation in Turnitin.

• Daily checking on users’ email in multiple mailboxes (Turnitin and Library) and AskA requests.

   

b. Library Service Support

• Supporting Library services, such as assistance in searching for library catalogues or locating course reserves E-Resource via a secured network, search for literature, papers, book borrowing or returning arrangement, book shelving, organizing materials, book movement and Library system update (Koha).

• Providing user training or guiding campus users on using campus applications, such as Turnitin, Moodle, AskA, Campus Email and Campus ID password reset.

• Supporting Library ad hoc functions, as and when required.

Requirements / Qualifications

• Relevant Diploma or Bachelor's with relevant experience or combination of relevant knowledge and training.

• At least Credit in a few subjects including Bahasa Malay, English and Mathematics in Sijil Pelajaran Malaysia (SPM).

• Ability to advise Library procedures, guidelines and process or experience in Turnitin, is an added advantage.

• Required skills: Excellent communication, both verbal and written with good interpersonal skills.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to recruit_admin@xmu.edu.my.

We thank all applicants for their expressed interest. However, ONLY shortlisted applicants will be notified.