Biography
Dr. Wong Lai Wan is interested in digital transformation, emerging technologies, and artificial intelligence applications in business operations. Her research focuses on technology adoption, supply chain innovation, and the application of cutting-edge technologies in organizational contexts. At the institutional level, she oversees comprehensive quality assurance systems and academic administration. Her research has earned significant recognitions as Highly Cited and Hot Papers in Web of Science, particularly in emerging technology adoption and AI applications. She is certified as a Data Privacy Solutions Engineer (CDPSE), and is a Certified Officer in Quality Assurance of Higher Education by the Malaysian Qualifications Agency. Dr. Wong serves as a Professional Technologist with the Malaysia Board of Technologists and maintains senior membership in IEEE.
Research Interest
Technology
Educational Background
PhD in Informatics, Malaysia University of Science and Technology
MInfSc, University of New South Wales
PGInfSc, University of New South Wales
BSc (Cum Laude), Campbell University
Working Experience
Registrar, Xiamen University Malaysia (2023 – present)
Deputy Registrar, Xiamen University Malaysia (2018 – 2022)
Assistant Professor, Xiamen University Malaysia (2018 – present)
Research Experience
XMUMRF 2018, Project Title: Algorithm for Rapid Tuftsin Detection. Role: Project Member. Amount: RM60,000
UTARRF 2016, Project Title: Mobile Social Media in Advertising: A New Form of Marketing Channel? Role: Project Member. Amount: RM3500
Representative Publications
Wong, L. W., Tan, G. W. H., Ooi, K. B., and Dwivedi, Y. K. “The role of institutional and self in the formation of trust in artificial intelligence technologies”. March 2024; In: Internet Research, Vol. 34, No 2, pp. 343-370. (Publisher: Emerald, SSCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 6.80).
Wong, L. W., Tan, G. W. H., Ooi, K. B., Chan, H. K. “Blockchains for SMEs: A Fit-Viability perspective moderated by organizational innovation diffusion for supply chain performance”. February 2024; In: Transportation Research Part E: Logistics and Transportation Review, Vol. 182, 103396. (Publisher: Elsevier, SSCI; ABDC Ranked ‘A*’ journal; ABS Level 3; JCR-2024, IF = 8.80).
Wong, L. W., Ooi, K. B., Tan, G. W. H., Dwivedi, Y. K. “Metaverse in Hospitality and Tourism: A Critical Reflection”. 2023 (Forthcoming); In: International Journal of Contemporary Hospitality Management (Publisher: Emerald, SSCI; ABDC Ranked ‘A’; ABS Level 3; JCR-2024, IF = 9.00).
Wong, L. W., Tan, G. W. H., Lee, V. H., Ooi, K. B., Sohal, A. “Psychological and System Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach”, February 2021; In: IEEE Transactions on Engineering Management. 70 (1), 67-81. (Publisher: IEEE Xplore, SCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 5.20).
Wong, L. W., Tan, G. W. H., Lee, V. H., Ooi, K. B., Sohal, A. “Unearthing the determinants of Blockchain adoption in supply chain management”. March 2020; In: International Journal of Production Research. Vol. 58 (7), pp. 2100-2123. (Publisher: Elsevier, SCI, ABDC Ranked ‘A’ journal; ABS Level 3; JCR-2024, IF = 7.3).
Wong, L.-W., Tan, G. W.-H., Ooi, K.-B., Lin, B., & Dwivedi, Y. K. Artificial intelligence driven risk management for enhancing supply chain agility: A deep-learning-based dual-stage PLS-SEM-ANN analysis. May 2022; In: International Journal of Production Research, 1-21. Vol. 62 (15), pp. 5535 – 5555. (Publisher: Taylor and Francis (UK); ABDC = A; ABS = 3; Clarivate Analytics; SCIE Q1 JCR (2024) IF = 7.3).
Full List of Publications:
https://www.scopus.com/authid/detail.uri?authorId=57195363118
Honors / Awards
Top Viewed Article in R&D Management, Wiley in April 2024. Paper: How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data-driven culture.
Top Cited Article in R&D Management, Wiley in April 2024. Paper: How does information technology capabilities affect business sustainability? The roles of ambidextrous innovation and data-driven culture.
Top Cited Paper in International Journal of Contemporary Hospitality Management, Emerald Publishing, July 2024 Paper: Metaverse in Hospitality and Tourism: A Critical Reflection
Most Read Article - Journal of Computer Information Systems, May 2024 Paper: The Potential of Generative Artificial Intelligence Across Disciplines: Perspectives and Future Directions
Top Cited Paper in Internet Research, Emerald Publishing, May 2023 Paper: The Past and Beyond of mobile payment research: a development of the mobile payment framework
Most Read Article – Journal of Computer Information System, February 2023 Paper: Shaping the Metaverse into Reality: A Holistic Multidisciplinary Understanding of Opportunities, Challenges, and Avenues for Future Investigation
Most Downloaded Paper - International Journal of Information Management, May 2020 Paper: "Time to Seize the Digital Evolution: Adoption of Blockchain in Operations and Supply Chain Management among Malaysian SMEs
Most Downloaded Paper - Telematics and Informatics, January 2019 Paper: The interactive mobile social media advertising: An imminent approach to advertise tourism products and services?
Best Paper Award, International Conference on Business, Accounting, Finance and Economics, Universiti Tunku Abdul Rahman, October 2018 Paper: Determining Factors Affecting Social Media Marketing Acceptance of Digital Natives
Outstanding Contribution in Reviewing, Cognitive Systems Research, July 2018
Emerald Journal Review Writing Competition, 1st Runner-Up, 2017
Excellence in Teaching, School of Information Technology, Faculty of Business and Information Science, 2016