Role and Key Responsibilities

1. Course and Timetable Arrangements

• Prepare and update study plans and course offering plans according to approved programme structures.

• Coordinate with Faculties/Schools to ensure teaching arrangements meet academic requirements.

2. Examination Support

• Assist the Examination Unit in coordinating examination schedules, appeal cases, credit transfer, and invigilation.

• Communicate and follow up with Faculties/Schools and students on examination-related matters.

3. Student Academic Progress and Records

• Monitor student attendance and semester credit loads.

• Assist students in resolving academic issues, including failed courses and special study plans.

• Verify graduation eligibility and remind graduating students of outstanding academic matters.

4. Administrative Support

• Work closely with the Head of Department / Head of Programme to support academic administrative matters.

• Provide clear and timely responses to enquiries from academic staff and students.

• Maintain accurate and up-to-date academic records and documentation.

• Collaborate with internal departments to support smooth academic operations.

5. Quality Assurance Support

• Maintain and update academic programme documentation required for regulatory compliance and accreditation.

• Provide guidance to Faculties/Schools on compliance with the Malaysian Qualifications Framework (MQF), Programme Standards, Guidelines to Good Practice, Advisory Notes, and internal academic policies.

• Assist in preparing documents or data required for reviews, audits, or accreditation-related follow-up, in coordination with the Quality Assurance section.

6. Other Duties

• Perform any other tasks assigned to support the effective functioning of the Academic Affairs Office and university academic operations.

Requirements / Qualifications

• Bachelor’s degree in a relevant field.

• Experience in academic administration or quality assurance in higher education is an advantage.

• Good understanding of the Malaysian Qualifications Framework (MQF), MQA accreditation processes, and MoHE requirements.

• Strong organisational, coordination, and communication skills.

• Good time management skills, able to prioritise tasks and meet timelines.

• Able to work independently and collaboratively with different stakeholders.

• Proficient in Microsoft Office with strong attention to detail.

Interested candidates are encouraged to email their CV, along with copies of academic transcripts and supporting documents, to recruit_admin@xmu.edu.my.

We thank all applicants for their expressed interest. However, ONLY shortlisted applicants will be notified.